• I wish that we could give more stars to Emma!

    I wish that we could give more stars to Emma! This was the first time we ever boarded our Burmese and she can be a grump when not in her comfort zone. Emma really worked with us to ensure that her stay was a great experience, both for Saffron and for us. From making sure that she had a “corner suite” to being really flexible on “check-in” and check-out” times and even sending us an update email during our holiday, Emma really made the whole process wonderful! We could not speak anymore highly of the Winchmore Hill Longcroft Luxury Cat Hotel!

    K McWhirter

  • So impressed with the excellent service and cleanliness

    I have used Longcroft Cat Hotel St Albans for the first time and I was so impressed with the excellent service and cleanliness of the rooms that I would recommend it to any cat owner. Ollie loved his little bed and when I collected him he was calm and looking very clean and smart. Gill obviously adores cats and made him feel at ease during his stay. Thank you Gill and a big kiss from Ollie!

    Pat Cleer

  • I would recommend Gill to anyone

    I would recommend Gill to anyone that has cats and assure you that they will be looked after exceptionally well and they will also enjoy their holiday whilst you enjoy yours! Trying to find a cattery that you trust, feel that your cat is safe and in a clean and healthy environment is difficult to do (especially if you have not left your cat before) but as soon as I met Gill and delivered our 6 month Kitten Peanut to her I felt so happy and any worry soon disappeared. Gill is a lovely caring person who treated Peanut as one of her own, The Luxury Cat Hotel is spotless, clean, plenty of room in the suite and he was looked after so well I don’t think he wanted to come home!

    Gemma Harrod

  • Longcroft Royston and Letty are outstanding

    Very clean and well thought out accommodation for my 2 fur babies! Letty answered all my questions beforehand and all went very smoothly. Upon collecting my cats I could tell they were relaxed, happy and had been well looked after, in fact one in particular didn’t want to get in his carrier to go home! Have booked them in for my next holiday and I wouldn’t hesitate to recommend Longcroft.

    Nicola Rendall

  • Take it from me - a strict vegetarian, animal welfare first freak - if I'm happy for Jude to stay there, it must be good!!!

    I knew that the time would come that meant I needed somewhere for my very precious Jude to stay. All the catteries I looked at seemed to have that ‘just a business – standard accommodation’ feel which made me really reluctant to use. Then, one Thursday afternoon, I saw the advert for Longcroft Pamber Heath – I had to go and visit as soon as I could and when I did, well that was just the place I had been wishing for!
    Lia was so welcoming and more importantly, a cat lover & owner who understood my fears of leaving Jude with someone else! The hotel was spotless and just felt ‘right’. I can’t thank Lia enough for the care she took of Jude – not just feeding and cleaning the litter tray but actively playing with Jude, giving him cuddles, grooming and generally having time for him.
    The hotel itself oozes luxury but has the fundamental element of ‘really caring for it’s guests’. Take it from me – a strict vegetarian, animal welfare first freak – if I’m happy for Jude to stay there, it must be good!!!

    Rachel Carter

What we believe

Comfort & Style

From wrought iron designer cat beds to individually decorated bedroom suites, every aspect of a stay at Longcroft has been crafted around each individual guest’s well-being and the owner’s peace of mind.

The Longcroft Way

Each partner is hand picked and personally trained by Abi Purser, founder, who established The Longcroft Standard in order to lead the way in improving the boarding industry in the UK and beyond.

Home from home

From kittens to senior, pedigree or rescue, special diets, medication or nurturing nervous guests - we always go the extra mile to make our guests feel at home.

Take the whole family

Longcroft suites are very spacious and airy, allowing up to 8 guests from the same family to stay together in interconnecting suites.

Attention to detail

Gourmet menus and grooming services, partners whose sole job it is to come in and entertain residents and accommodation of special needs. This meticulous attention to detail is what defines a stay at Longcroft.

Smaller is better

5 star service to us means that with a maximum of 9 suites in our hotels we have the time to give our guests the one to one attention they deserve. Our aim is to ensure our guests have a better holiday than their owners!

Find Your Nearest Hotel

Guests enjoy the same 5-star service and attention to detail at each Longcroft Hotel.


Keep up to date with the latest news

Read more articles like this

Our Google reviews

An amazing service ran by people who truly love cats. We received regular updates and our cats received the best care in our absence that I can imagine- excellent.
Phil McEachen
Phil McEachen
12:05 24 May 18
My cat Prince stayed at Longcroft for two and a half weeks whilst we were on holiday in February, and was treated like royalty. I came home to one happy and beautifully groomed and relaxed pet, so much so that he didn't want to leave! The care he received was excellent and I loved the little touch of a goody bag that he was given when he left. Abi was a,along with the updates and photos of him that she regularly sent whilst we were away, I will never send him anywhere else than Longcroft. A truly 5 star pet experience!
chloe pugh-life
chloe pugh-life
21:44 21 Feb 18
5⭐️ facilities and services ! Our two cats Chester and Caesar stayed for a short break in December whilst we we’re having some work completed at home. We found Longcroft by accident to be honest but to say our two cats had a great time is an understatement . Abi and lily were brilliant ! They were attentive , they listened and understood our cats needs and looked after them so well . You can tell that they have a lot of love for the cats in their care . Our cats looked so happy and content in their holiday photos ( another super bonus ) and updates . We have already booked them for a summer vacation and are planning on using Longcroft for all our mini breaks and holidays in the future. The service before, during and after cannot be faulted.
Tricia Middleton
Tricia Middleton
22:16 06 Feb 18
Great place. Abi is wonderful. Our babies were well taken care of, Abi spoiled them almost as much as I spoil them!
Naomi Bloomer
Naomi Bloomer
14:11 04 May 18
Longcroft Luxury Cat Hotel in Welwyn is fantastic. Our cats were so happy here. The genuine love and care given by Abi Purser is incomparable. We have every faith and trust in the service Longcroft provide, and feel able to relax when we are away knowing they are being so well looked after.
Olivia Taylor-Weale
Olivia Taylor-Weale
10:32 02 Feb 18
My gorgeous little princess loved her stay. She is a shy and timid little thing, therefore felt anxious leaving her in a strange place. However, as soon as she arrived, Ellie was made welcome and wasn't long before she came out of her shell. I would highly recommend Longcroft and Abi's love and care for cats truly shows. Ellie will be sure to stay again in the near future! Thank you Abi for making Ellie's first time away from home, so enjoyable =^^=
Kerri French
Kerri French
13:27 24 Feb 18
Superb facility and amazing business owners... I don't have a clue why anyone would choose to put their cats anywhere else
Jayne Bratton
Jayne Bratton
15:36 09 Oct 18
Abi and her team at Longcroft go the extra mile to make sure your cat’s stay is second to none. We were extremely happy with the service, pricing and the communication throughout the time we were away. We also received regular updates via email with pictures! There are plenty of different options and extras available including treats and more.I wouldn’t take our cat anywhere else after this experience. When we returned to collect her, she didn’t want to leave she seemed so happy! Compared to other cattery’s it’s a different experience, exceptionally clean, well managed and stress-free! 100% would recommend and return!
James Wansell
James Wansell
17:28 04 Nov 18
We were very anxious about leaving our two silver bengal girls whilst we went away, they are high energy and need lots of attention! Abi reassured us that she is well equipped to care for special breeds and was totally prepared to deal with our cats' dietary requirements. We were kept updated each day with photos and fun anecdotes about the girls' day. I would definitely recommend Longcroft Welwyn to anyone that cant bear the idea of leaving their pets in a cattery. Our girls came home very happy with a super cute gift bag, and we have already booked them in for their next stay!
18:55 14 Nov 18
Last year I put my cat in a cattery and he came out sostressed out. His fur was pouring out of him.I hoped the name of this place lived up to its words.I was not disappointed, it was lovely and warm.Phoenix loved it. The owner Abi, is a pure cat loverand she made me feel at ease by sending me some photos of Phoenix. When I arrived to take him home I think he wanted to stay. Abi had looked after him so well.I can highly recommend Longcroft. Phoenix will be back :-)
Gem Rodrigues
Gem Rodrigues
12:53 17 Nov 18
Lovely, well thought out facility, with a cat tree and a separate, warm bed area. My two fur babies Marcus and Charlie were well looked after by Ali. The service is reasonably priced and we would definitely recommend entrusting family pets here.
Jane Matthews
Jane Matthews
12:45 03 Jan 19
My two cats stayed at Longcroft Welwyn for a month and when they returned home they were calm, relaxed and extremely well-groomed. I was anxious about leaving them for month but they were so well cared for and I was given regular updates by Abi at Longcroft. This is by far, the best service and cat hotel/cattery that I've come across. Abi also sent the cats home with a box of treats which they were given for Christmas.
Sulinna Ong
Sulinna Ong
13:04 18 Jan 19