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Longcroft Chelmsford / Essex

Hotel Services

  • 6 luxurious suites

  • All Inclusive Packages

  • Freshly prepared A La Cat ™ Menu

  • Gentle grooming

  • Daily play sessions

  • Regular updates

  • Private chauffeur service

  • Interconnecting suites available

longcroft

Meet The Family

Tim and Claire were inspired to open their very own Longcroft Luxury Cat Hotel in Chelmsford after watching Longcroft being featured on Ch 4’’s Compare your life programme


Claire is a lifelong cat lover, when she was little girl she has fond childhood memories of Gizmo her beloved cat accompanying her to school and one day got into the school hall and rubbed herself up against his legs in assembly! There was also Charlie who used to follow their neighbours to church every Sunday!

When Claire flew the family nest she immediately rescued Arnie and Winnie had a fabulous life and lived to the grand old age of 19.

Claire enjoyed working as a customer services representative for Learn Direct before leaving to take care of their three beautiful daughters in their lovely family home in the heart of Chelmsford and can’t wait to cuddle your cats all day !

Call Claire on 01245 332132

  • It's the best holiday they have ever had

    Having viewed at least 10 places locally and feeling very disheartened by the lack of connection with the proprietors , their lack of real passion in cats and also seeing that the cat suites where nothing more than just a basic wooden shelter with little security I was about to give up. Then I saw an advert for Longcroft Luxury Cat Hotel, I immediately went the website and I knew there and then that I had found my cats the perfect safe place. Having put my 16yr old in a cattery before he had destroyed his room, pulled the cat flap away from the internal wall, so I was really worried. But to my surprise he quickly took to Abi and his new holiday home, within a few minutes he was eating and quiet contended. The 2 girls both seemed a little more cautious but after a while settled in happily. Abi knew it was my first time leaving them in a new place and that my eldest was on tablets and my youngest was very nervous and hated being away from me for long periods, but I knew they were safe and Abi would look after them. It was the first time I have left them and not looked back wondering if they are OK, are they happy? Which actually made my vacation more enjoyable. When I returned to collect them I was a little sad that they did not rush to meet me, instead they were lying on their beds chilling in no rush to move. I have already booked their next Holiday for 2015. If they could actually speak to me they would say ‘it’s the best holiday they have ever had and could I go away more often’.

    Paula Perrin

  • A guaranteed home away from home

    I have been bringing my cats to stay with Abi at Longcroft for several years now and I could argue that they prefer being there to being at home! They clearly love it there as when I collect them they are content, relaxed and have clearly thrived. Abi is always very aware of the welfare of cats in her care, and on occasions when I've had concerns about the health of one of my cats she has kept a close eye on him, monitored his weight and how much he was eating and kept me updated of how he was whilst I was away. A guaranteed home away from home for cats.

    Angela Dehadrey

  • Calm, organised and reassuring

    Our cat Hannah hadn't stayed away from home before, and we were in some turmoil because of building works. Emma was superb - calm, organised and reassuring. Hannah stayed with her twice, and was very happy in her wonderful suite. The photos were great as well. The whole experience was a great relief and about the only aspect of our project which was delivered on time and was better than expectations! I would like to give Longcroft Winchmore Hill the highest recommendation possible.

    Sarah Bates, London

  • Amazing service and dedication

    Longcroft Luxury Cat Hotel provides a really great service and our cat Tara was really well when she stayed there, as we could see from the photos. Tara has already stayed in two different Longcrofts and the service and dedication is always amazing. We advise this hotel to our friends since we know our cat will be in good hands.

    Telma, London

  • Emma was brilliant!

    Freddie, our 4 year old stayed with Emma for 9 days in May. We homed Freddie from the blue cross 6 months ago so weren't really too sure how he would react. The facilities at Longcroft are excellent and Freddie was already getting quite settled when we left him. Emma kept in regular contact with us via email and told us of a slight issue with Freddie settling in. Emma was brilliant, very patient and tried a number of things to try and find out what the problem was with Freddie. It wasn't long until we discovered he's super fussy about the type of litter he uses... Once Emma changed the litter to wood pellets all the issues disappeared. When we went to collect him, he was so settled and didn't really want to leave! I can't thank Emma enough for being so patient with our little man and for taking such great care of him. Longcroft is the only place Freddie will visit when we go on holiday as it's so reassuring to know that the 4 legged friend you love so much is getting great care. Freddie is looking forward to seeing Emma again in November and for 3 weeks this time!

    Lisa A, Ipswich

  • The care and attention Emma gives is first class

    I was very happy indeed with the excellent facilities at Longcroft and the care that Basil received on his recent stay with Emma in Winchmore Hill. He is an older cat and this was the first time he had been away for 7 years. I was concerned about him, but Emma gave me complete reassurance and confidence that he would receive all the love, care and attention that he normally gets at home. Whilst I was away I received a photo of him and several text messages that completely put my mind at ease. The facilities are exceptional, the care and attention Emma gives is first class and the choice and quality of food is just like home cooking. She truly loves her cats and I would have no concerns in booking Basil in again and also recommending Longcroft Luxury Cat Hotel to my friends. Thank you so much Emma.

    Jan Gregory, Amersham

Book Now!

Price Per Room

Large Suite

Perfect for one guest but large enough for two

1 x guest £18

2 x guest £27

Extra Large Suite

Perfect for one or two guests to share but large enough for three

1 x guest £21

2 x guest £34

3 x guest £38

Interconnecting Suites

Great for multi cat families or guests with lots of energy! Large enough for up to 4 guests to share.

£54 per day

We offer complete packages too!

Book Now

Call: 01245 332132

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Our Google reviews

I had the pleasure of checking in Tallulah to this beautiful cat hotel during May 2019. Situated in a quiet, but central area of Chelmsford, it was easy to find and park. Claire had been attentive and detailed in the lead up to my booking so I knew all would be perfect. A lovely location in a spacious garden, meant that from her suite, Tallulah could enjoy some nature views.Every feline dietary requirement is catered for, it really is an all inclusive experience! Whilst we were abroad we received frequent updates and photos so that we knew Tallulah was settled into her stay.Pick up was simple and trouble free and Tallulah was calm and content after her holiday.Get your feline friend booked in, you won't regret it!
Jonathan Moore
Jonathan Moore
15:37 27 May 19
Aw recently Our little princess Leela 😺 went to Chelmsford luxury cat hotel. She gets a lovely suite ☺️ We receive lots of little photos, with a message ☺️ It’s so nice that we can leave her in comfort that she is well looked after by Claire and her family ☺️ She gets played with regularly and a bonus she gets to try some different foods 🦐 and was even trained to use a cat flap. We couldn’t thank Claire and her family anymore ❤️ We will definitely be using the luxury cat hotel again.
sophie Bingham
sophie Bingham
08:34 08 Jun 19
I cannot thank Claire enough for putting me at ease whenI first went to meet her and view her cat hotel. The accommodation was first class, clean and the suites full of some very contented cats.This was the first time I had left Hector and knowing he would be in such safe and carrying hands allowed me to fully enjoy my daughters wedding without any worries.The photos throughout the weekend showed how contended my boy was. Thank you again Claire, I know Hector is looking forward to a return visit, rest assured I will most definitely be recommending you to all of my friends.
samuel head
samuel head
16:42 10 Jun 19
Kitty stayed here for just over a week and settled in fine. She was happy and looked bright and attentive when I saw the pictures of her whilst on holiday. Claire is very nice and the cat hotel is lovely and clean and smelt clean too. Very nice experience all round. I would take Kitty back there again in an instant. Thank you Claire...
Martin Forsdike
Martin Forsdike
13:35 08 Jul 19
We were looking for a good place to leave our two cats, Sox and Peanut, whilst we were on holiday for 2 weeks and someone recommended Longcroft to us. We managed to find space for them at Longcroft Luxury Cat Hotel Chelmsford and have to say that we were so happy that we did. It was a real peace of mind for us knowing that the boys were in a lovely, clean environment and were being really well looked after by Claire and her husband Tim. We received updates every few days with photos of the boys which I used to look forward to. The food they had was of high quality, especially as Sox and Peanut can be fussy eaters. We couldn't have asked for better for our two boys and we will definitely be taking them back there in the very near future.Thank you Claire and Tim for taking such great care of our boys!
Luisa Struffolino
Luisa Struffolino
15:43 16 Jul 19
Cat heaven - that’s all I’m saying! My two naughties just didn’t want to leave - one hid in the cat tree and the other went back to bed. The facilities are excellent and the personal love and attention that Claire gives to each of her ‘guests’ is wonderful. I’m thinking of booking myself in for a week! You will not find anywhere better.
Annie Miller
Annie Miller
09:46 03 Aug 19
This is the first time we used Longcroft and it was a last min thing. Firstly , Longcroft head office were brilliant and accommodating in terms of finding us available rooms for our two cats. Their first car vacation was at Longcroft Chelmsford with Claire and Tim. Before arrival, Claire was already communicating with us on their location and procedures . We were given updates throughout their stay at Chelmsford by Claire and Tim with photos. We could not be more happy and assured and could enjoy our holidays without any worry at all. Claire and Tim were first class and such caring hosts. Milo and Misty were settled and happy. I have no hesitation in recommending Longcroft Chelmsford as the service and care is first class. Many thanks Claire and Tim. :-)
Alvyn Kee
Alvyn Kee
03:02 23 Aug 19
I had the pleasure of checking in Tallulah to this beautiful cat hotel during May 2019. Situated in a quiet, but central area of Chelmsford, it was easy to find and park. Claire had been attentive and detailed in the lead up to my booking so I knew all would be perfect. A lovely location in a spacious garden, meant that from her suite, Tallulah could enjoy some nature views.Every feline dietary requirement is catered for, it really is an all inclusive experience! Whilst we were abroad we received frequent updates and photos so that we knew Tallulah was settled into her stay.Pick up was simple and trouble free and Tallulah was calm and content after her holiday.Get your feline friend booked in, you won't regret it!
Jonathan Moore
Jonathan Moore
15:37 27 May 19
PHEW, am I glad we found Longcroft Cat Hotel Chelmsford. Claire and her family have the best cat hotel ever, and have made going on holiday so much easier for us. After booking 10 days stay for Tilly, my very nervous 14 year old cat. I followed this up with various telephone calls to Claire expressing a few concerns at the time, which Claire was soon to reassure me of any that I had. And she was right, as I had nothing to worry about. After dropping Tilly off, who very soon made herself at home in the cat tree. We felt very comfortable going on holiday and leaving her with a family who genuinely love cats. Longcroft Cat Hotel has top quality conditions, very clean, spacious, with comfortable beds. We received email updates including photos. When we collected Tilly, we could see straight away how extremely well she had been looked after. Tilly was relaxed and in no hurry to leave!We have already booked Tilly for next year. I would recommend Longcroft Cat Hotel Chelmsford to anyone looking for a home from home stay for their cat. Thank you Claire.
ANNIE GIBBONS
ANNIE GIBBONS
13:43 26 Jun 18
I cannot recommend Longcroft Chelmsford enough. From the moment we met Claire we knew our cat was going to be in the best of care! She's clearly a great cat lover and dedicated to her job. This was the first time we have left our cat but she put all our fears to rest and answered all our questions thoroughly. The suites are amazing, much larger, brighter and airier than all the other catteries we viewed. The regular emailed photo updates of play times and grooming sessions were also a great touch to alleviate any anxious feelings whilst we were away.When we came back our cat looked so happy, healthy and comfortable there that we knew she'd been well looked after.
James Austin
James Austin
18:18 05 May 18
Claire and her family did an amazing job looking after my cat Pamela. They put me at ease as it was my cats first time away from home. Pamela looked settled and content when I picked her up from the hotel. The care that Pamela received from the accommodation, play sessions, food and total care package was most definitely 5*. I would recommend the Longcroft Luxury Cat Hotel in Chelmsford to any cat lover who wants their cat to get full attention, love, care and cuddles. Claire is without doubt a cat lover herself who has created a lovely business to share her passion. x
Lisa Speller
Lisa Speller
16:47 11 Jun 18
We have used Longcoft before but this was the first time at Claire's hotel, it having recently opened. Claire has continued the great service you get with Longcroft. The suites are spacious and are at the end of the garden with much going on to amuse the residents. The suites contain a heated area and a large "day" area with a great cat tree. The daily updates and photos were great and well received by an anxious parent. Poppy has returned refreshed and relaxed. We will use Claire's hotel again and have no problem in highly recommending her services.
Steve Potter
Steve Potter
18:21 08 May 18
Raquel has just come home from her first stay at Longcroft Chelmsford, and we couldn’t be happier with the service we received. We were a little bit worried about leaving Raquel as it was the first time we’d left her anywhere, but Claire immediately put our minds at ease, the individual rooms are beautiful and spacious, and the little update emails and photos she sent while we were away were brilliant! Raquel loved her time there and she settled in wonderfully, so much so that she looked like she didn’t want to leave when we came to pick her up! We will definitely be returning to Claire in the future, and would 100% recommend her to look after your cats!
Louise Hunter
Louise Hunter
18:58 08 May 18
I can’t recommend Longcroft Chelmsford enough! Claire and her family went above and beyond to help Dash settle in. Claire emailed me with daily updates and amazing photos to let me know that Dash had settled in and was enjoying his time at Longcroft. Dash loves company and enjoyed his grooming and play sessions with Claire and her family, I’m not sure he was ready to leave when we went to pick him up! Thank you so much Claire and family for looking after Dash and making a stressful few days much easier! I will definitely be booking Longcroft Chelmsford in the future. Cally and Dash =^..^=
C Freeman
C Freeman
09:45 31 May 18
Shortly before our trip away Pinky became very ill and needed daily medication, including antibiotics and steroid cream. Naturally we were worried about leaving her but Claire and Tim were absolutely wonderful. They were totally accommodating to her needs and sent us lovely email updates which put our minds at ease while we were away. Check-in and check-out were smooth and the room itself was spacious and clean. We would absolutely recommend Longcroft for going above and beyond and for taking extra special care of our cat. Thank you Claire and Tim!
Hayley Wells
Hayley Wells
11:21 04 Sep 19
Both of my cats have come home relaxed and happy. They have obviously been well cared for. Their shared room was well appointed and had a lovely view of the garden! Claire and Tim are so friendly and obviously love having their special guests to stay! Would thoroughly recommend.
Johanna Lee
Johanna Lee
14:23 05 Jul 18
My two cats enjoyed a lovely stay at Longcroft Luxury Cat Hotel in Chelmsford. Claire looked after them so well, especially when one of them had a holiday nerves tummy. The suites are spacious, spotlessly clean and have a great cat tree for them to play on. They loved their holiday so much they didn't want to come home! I would highly recommend Longcroft in Chelmsford.
Valerie Badcock
Valerie Badcock
09:45 17 Jul 18
Cat Heaven! Claire was absolutely fantastic and went above and beyond in my eyes. We were so surprised by the options available and the accommodation was wonderful. My cats made themselves right at home and didn’t want to get into the basket to come home. The whole process from booking, dropping off and collecting was so simple and stress free. We had regular updates and amazing photos whilst we were away, something to really help ease your mind. They came home stress free and relaxed, as if they had been at the spa for a weekend! Would highly recommend and I will be definitely booking Longcroft again. Thank you Claire and your wonderful family for the amazing job you all do. Molly and Merlin loved every minute xx
Gemma Wise
Gemma Wise
17:17 09 Sep 19
This was the first time for us at Longcroft Chelmsford and I am really pleased with the decision to leave Kevin and Maggie with Claire whilst we were away. Claire understood that our cats are quite nervous and made the effort to relax them and make sure they are comfortable. We also received lovely photos of Kevin and Maggie whilst we were away, which gave us peace of mind to see they were both nice and relaxed. Since returning Kevin and Maggie back home they seem to be their normal selves and back to ruling the roost!
Emma Cove
Emma Cove
10:24 10 Sep 19
Claire and her husband clearly love cats and cared for them wonderfully while we were away. Longcroft is great. I wouldn’t leave my cats anywhere else. One of them didn’t want to come home, we had to tip her out of the cat tower ! They are already booked in for two more stints and I feel completely confident they will be well cared for.
Amanda Harris
Amanda Harris
08:10 27 Jul 18
What an amazing cat hotel this is. My 2 Maine Coons,, Tilly and Toby stayed this week. Claire was wonderful and we were very happy to leave our precious cats in her care. They didn’t seem too pleased to be going home! Thanks Claire and Tim for taking such good care of them.
Jane Thwaites
Jane Thwaites
17:55 18 Sep 19
Our two precious fur balls , Bob and Binky , have just come back from Longcroft in Chelmsford. Claire and Tim and family have looked after them impeccably. They were given such good care and cuddles. As soon as I left Longcroft I felt very happy that they were going to be looked after and indeed spoilt. This in turn made me really enjoy and relax whilst on holiday. And the lovely photos we received whilst we were away were just delightful to see and made us smile . The accommodation was spotless and large and they had feathers to play with and were given lots of love . We chose the all inclusive price which included a spa day, treats and milk at bed time and lots of one to one attention. They certainly enjoyed all of this as when we came to take them home they did not want to come with us ! I will definitely be booking with them again next year and thoroughly recommend this lovely cat hotel . Thank you Claire and family xxFrom Jenny, Tim, Bobby and Binky xx??
Jenny Moore
Jenny Moore
15:29 31 Jul 18
Our two cats stayed at Longcroft Chelmsford for 2 weeks while we were on holiday in the US and we could not be happier with the care and attention they received from Claire and Tim. We had lots of updates and photos on how they were getting on and what they were doing which is so reassuring when you are away from them. We felt that Claire and Tim truly cared for the cats and we could tell that they were in good hands.The suites were absolutely spotless and had everything our cats needed to be happy and enjoy their stay. I wish I could book myself in for a stay!
Daisy and Nala particularly enjoyed their lovely bed and the cat tree! When we came to collect them they did not want to go home and Daisy jumped straight back into her bed. We would not hesitate to recommend Longcroft Chelmsford to anyone and we will definitely be taking our two girls back in the future!Thanks again Claire and Tim x
Hannah H
Hannah H
23:32 08 Oct 19
Our cats had a fabulous holiday with Claire and her family at Longcroft Chelmsford. It was so lovely to receive regular photos and news to reassure us that our boys were happy and well cared for while we were away. The suite was clean and bright and the care and attention to detail was just as good as the Longcroft website promised it would be. We will definitely rebook in future, highly recommended. Thank-you so much!
Jessica Armitage
Jessica Armitage
16:56 17 Aug 18
Our highly anxious kitty stayed with Claire and Tim for a month last Christmas, and had such a wonderful time there as she was so well-taken care of. We received a couple of photos every week, all showing a happy cat with head and tail up high, which made us very happy and at ease while we were visiting family on the other side of the world. Thanks, Claire and Tim!
Lulu Huang
Lulu Huang
15:54 12 Oct 19
5 Star...We had just moved to the UK and hesitant to leave our 2 perfect:) Persians whilst we went to the states for the summer. Longcroft came highly recommended by our local vet in Kew. Claire was absolutely fabulous. We appreciated the photo updates and pleased with the space and cleanliness of the suite they were in. Happy to have them back home but will not think twice about where to send our little ones whilst we are out on our next adventure. Thanks Claire!!
Heather Kaddoura
Heather Kaddoura
19:17 23 Aug 18
Fabulous service, the hotel is brilliant. Claire and Tim are great, we got regular updates from them while we were away which really put our minds at ease. They really cared for them and it really showed. The service from enquiry to picking them after their stay was brilliant!
Clare Campbell
Clare Campbell
21:31 12 Oct 19
Our little lady has just spent a long weekend with Claire and Tim. I will definitely be sending her again. She didn't want to leave the hotel, refusing to go in her carrier when we went to get her! She came home so relaxed as if she hadn't been away and her coat was so silky. The little gift bag was an extra special touch! Thank you Claire and Tim 🐱
Anna Simpson
Anna Simpson
10:14 30 Oct 19
Iris thoroughly enjoyed her first holiday at Longcroft Chelmsford. The hotel is clean and bright with a nice view to the garden for Iris. I could tell Iris was well looked after as she was very relaxed when picking her up. Claire and her family are really nice and provided regular updates on Iris' adventures whilst I was away. Iris would definitely enjoy another Longcroft holiday and highly recommended to other people!
Kwun Fu Chan
Kwun Fu Chan
16:51 16 Sep 18
My cat has just returned from her stay at Longcroft Cat hotel and the service from start to finish was fantastic. Claire is evidently passionate about the pets in her care and I felt 100% confident that my cat was in great hands. It is safe to say that I will be using Longcroft again. Thanks for making Smudges stay the best we have experienced so far.
Natalie Spalding
Natalie Spalding
13:16 18 Sep 18
Our cat Fudge visited Longcroft for the first time recently and we couldn't be happier. Claire and Tim were so welcoming, the cat suites were spotless and to receive emails and pictures whilst we were away and to know she was so well looked after was fantastic. Fingers crossed they have space next time we go away!
Susan Burton
Susan Burton
11:20 10 Nov 19
This high standard cat hotel in the Longcroft brand is family run in the centre of Chelmsford in a lovely garden which is close to the house. There is always plenty of activity to keep our lively oriental cats stimulated, with squirrels and birds adding to the entertainment around the garden. First class, secure accommodation where we can be sure our cats receive first class care.
gwyn scolari
gwyn scolari
17:27 17 Sep 18
I can highly recommend Longcroft. The facilities and customer service were both excellent. The regular updates ensured that we were able to relax, safe in the knowledge that our cat was being well looked after.
Daniel Mode
Daniel Mode
20:10 21 Nov 19
Longcroft is a wonderful find right on the edge of the city. Our kittens stayed there for a weekend and came home happy and demanding an upgraded cat tower. Check in and out is pleasant, friendly, chatty and not hurried at all. The facilities are clean, bright, comfortable and practical. They even provided a ladder for our four month old kittens to climb up to bed. A perfect cat hotel.
Jo Ikel
Jo Ikel
14:45 08 Oct 18
This is a fantastic place to board your cat, I highly recommend it. The owners were friendly and professional, and kept in touch with me while I was away to share lovely photos of my little buddy Monster. My cat can be quite shy and this is the first place where he settled in quickly and comfortably, and he was so relaxed when he came home. The hotel is beautifully decorated and very clean. I will be booking Monster in for all of my future trips!
Shannon Doherty
Shannon Doherty
11:14 16 Dec 19
Fantastic cat hotel and would 100% recommend. The rooms for the cats were very spacious and very nice. Claire was very friendly when we dropped Bella off and we were sent photos throughout the time Bella stayed there which was much appreciated. She even came home with a big bag of treats.
Katie Connew
Katie Connew
12:09 14 Jan 20
Callisto, Salem and Hex loved their stay here every detail was accounted for. Clare kindly cleaned up Salem as he arrived as he had left a present in his carrier and washed the cushion. Very clean inside and all your crazy cat Mum requests where taken on board. When we picked our kitties up we got 3 lovely goody bags and my kitties have been playing with the toys that came in them all day and yummying the treats! Cannot wait to bring the cats back hopefully next Easter!!!!
Weezy Poop
Weezy Poop
17:59 24 Oct 18
My cat was recently a guest at Longcroft while I was away for 2 weeks. I can honestly say it was the best experience I've ever had of a cattery. Claire and Tim are genuine cat lovers who sent me regular updates and photos so I could relax safe in the knowledge that Toby was happy and being really well cared for. The establishment was spotlessly clean and beautifully comfortable. Claire totally put my mind at rest and I would recommend Longcroft unreservedly. We will definitely be back!
Frank Murphy
Frank Murphy
18:14 10 Feb 20
For the first time away from home for our 5 month old kitten we wanted to make sure she was well looked after and comfortable. We couldn't have picked a better place. Claire and the Longcroft Team clearly love cats and look after them as if they were their own. We had regular updates with pictures, a great touch when you have left your loved pet somewhere new! She came home a very content cat. Our kitten is already booked in for her next holiday in a few months time and I would 100% recommend Longcroft to anyone.
Lee Mills
Lee Mills
15:17 18 Feb 20
We were looking for a good place to leave our two cats, Sox and Peanut, whilst we were on holiday for 2 weeks and someone recommended Longcroft to us. We managed to find space for them at Longcroft Luxury Cat Hotel Chelmsford and have to say that we were so happy that we did. It was a real peace of mind for us knowing that the boys were in a lovely, clean environment and were being really well looked after by Claire and her husband Tim. We received updates every few days with photos of the boys which I used to look forward to. The food they had was of high quality, especially as Sox and Peanut can be fussy eaters. We couldn't have asked for better for our two boys and we will definitely be taking them back there in the very near future.Thank you Claire and Tim for taking such great care of our boys!
Luisa Struffolino
Luisa Struffolino
15:43 16 Jul 19
First class service from initial booking request to the final pick up. Claire kept us updated by WhatsApp which we appreciated. Highly recommended.
Martin Black
Martin Black
20:16 26 Nov 18
Brilliant cat hotel located in central Chelmsford. Claire and Tim were both very helpful and happy to answer any questions I had. We received regular updates and photos so we could relax knowing our cat was well looked after. The rooms are clean, spacious and nicely decorated. 100% recommend, will be using again.
Lucy Geater
Lucy Geater
14:12 28 Mar 20
Thank you Claire for looking after Bobbie so brilliantly! Her first time away from home, but came back very happy. Brilliant communication and lots of photos. Sure Bobbie will be looking forward to another holiday again in the future! Thank you!
Chloe Brooks
Chloe Brooks
18:41 05 Dec 18
This was our first visit to Longcroft Chelmsford .We were very impressed with the quality of care for our two cats, they seemed very relaxed and happy when we returned to collect .It was reassuring to have photos and messages while we were away. A definite recommendation! We shall hope to come again.
suzie asquith
suzie asquith
14:29 09 Jan 19
My Cat Gus had a wonderful time during his stay at the Longcroft Cat Hotel. He loved it so much I don’t think he wanted to leave! Really easy to find, Claire was incredibly welcoming and friendly, her updates whilst I was away were attentive and put me at ease knowing my Cat was very well looked after whilst I was away. Fantastic value for money. The rooms are warm and spotless with plenty of space but enough seclusion. I wouldn’t hesitate to recommend the Longcroft Cat Hotel in Chelmsford :)
Georgina Liliane
Georgina Liliane
18:00 10 Jan 19
Our cat had been re-homed at least twice before we adopted her, and we were worried about leaving her whilst we went on holiday, in case that she thought that we had left her permanently! We wanted to place her somewhere where she would get looked after on a one to one basis, and Longcroft turned out to be perfect. Actually, when we came to take her home, she initially didn't want to go! Five stars and highly recommended. Will be using Longcroft again.
Neelah Green
Neelah Green
12:00 13 Jan 19
It was quite a pleasure working with the owner to board my two 8 month-old kittens here. I know that they were well taken care of by someone who truly loves cats. The cherry on top of the pie was receiving high-quality photos of my kittens from Claire, which really meant a lot to me. Thanks for everything, Claire! I would definitely recommend your pet hotel to any friends with cats.
Chelsey Rountree
Chelsey Rountree
19:52 13 Jan 19
Absolutely fantastic service and put our minds at ease.Claire and Tim are clearly very caring and passionate about cats and it really shows. We left our three with them whilst we were abroad and we would use their services again (in fact, we've already booked in for another 2 stays!). The fact they were able to keep our 3 Bengals entertained speaks volumes!The use of WhatsApp is perfect, Claire provided updates every few days with pictures - it all felt nice and personable.The rooms are the perfect size, having an outdoors section with a big tree to play on and a heated indoor section for a cozy nights sleep.5/5, we couldn't recommend them enough! =^.^=
Liam Briggs
Liam Briggs
13:44 31 Jan 19
Longcroft cat Hotel Chelmsford is fantastic!This really is a wonderful cattery, it’s clean, tidy very well organised, professional, trustworthy and luxurious! My cat Pip had such a lovely stay, so much so he did not want to come home. Claire does a incredible job and keeps you updated with everything that is going on with your cat and takes such good care of the cats. This really is such a wonderful place to leave your cat, Claire put me completely at ease and was very friendly and knowledgeable. Thank you so much for taking such good care of Pip Claire, we will see you soon!
Sian Childs
Sian Childs
23:07 12 Feb 19
Big thank you to Claire and Tim for looking after our cat ‘Sapphire’.We had piece of mind on holidays knowing our cat was in good hands and we received regular updates whilst away. I would highly recommend this service.Chris and Silvia
Christopher Algar
Christopher Algar
14:15 31 Mar 19
We cannot thank Claire and Tim enough for looking after our two precious cats over the past two weeks.Our cats look so well and happy and actually didn't want to leave their luxurious surroundings when we went to collect them.We had absolutely no doubt they would be looked after well and we had total piece of mind whilst we were away.Claire and Tim sent us regular updates and lots of lovely pictures throughout our holiday.We will never use anywhere else but Longcroft Luxury Cat Hotel and we would thoroughly recommend anyone to leave their beloved cats with Claire and Tim - they truly are wonderful and your cats will come home healthy and very happy.
Michelle Thorne
Michelle Thorne
17:17 01 Apr 19
Exceptional. Our last holiday mum sadly retired and we were concerned that we wouldn’t ever find anywhere smallscale and local that suited our teenage cats needs. After much searching I was recommended Longcroft at Chelmsford. Our big boy stayed a week and was reluctant to get back into his carrier box to go home! The rooms are spotlessly clean, large and airy (heated bedroom). We had updates of his stay including photos. Drop off and pick up seamless. Our boy was very happy with his goody bag on departure. We’re glad that we can now plan to go away again, knowing that there is a cat hotel that I’m comfortable leaving one of our family in. Thank you once again Claire and Tim xxx
A J
A J
14:56 04 Apr 19
Can't thank Claire and her family enough for watching our little boy Moshi while we were away! They kept us up to date with how he was doing and sent us pictures of him every other day. When we returned to pick him up he looked happy, calm and relaxed, and even went to Claire for cuddles before coming over to us! I would never go anywhere else with him now and we are already booking him in for next year. Great variety of good quality food and asked questions about home routine to make him feel more comfortable which was a lovely touch. Well worth the money.
shannon thurston
shannon thurston
19:15 17 Apr 19
Both my cats, Mikey and Daisy stayed here and had a wonderful time. The set-up is extremely impressive and we got to go on a family holiday with complete peace of mind that the cats were warm, safe, stimulated and groomed as well - a big thank you to Claire, we will certainly use again.
A G
A G
19:29 12 Apr 19