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Longcroft Chelmsford / Essex

Hotel Services

  • 6 luxurious suites

  • All Inclusive Packages

  • Freshly prepared A La Cat ™ Menu

  • Gentle grooming

  • Daily play sessions

  • Regular updates

  • Private chauffeur service

  • Interconnecting suites available

longcroft

Meet The Family

Tim and Claire were inspired to open their very own Longcroft Luxury Cat Hotel in Chelmsford after watching Longcroft being featured on Ch 4’’s Compare your life programme


Claire is a lifelong cat lover, when she was little girl she has fond childhood memories of Gizmo her beloved cat accompanying her to school and one day got into the school hall and rubbed herself up against his legs in assembly! There was also Charlie who used to follow their neighbours to church every Sunday!

When Claire flew the family nest she immediately rescued Arnie and Winnie had a fabulous life and lived to the grand old age of 19.

Claire enjoyed working as a customer services representative for Learn Direct before leaving to take care of their three beautiful daughters in their lovely family home in the heart of Chelmsford and can’t wait to cuddle your cats all day !

Call Claire on 01245 332132

  • It's the best holiday they have ever had

    Having viewed at least 10 places locally and feeling very disheartened by the lack of connection with the proprietors , their lack of real passion in cats and also seeing that the cat suites where nothing more than just a basic wooden shelter with little security I was about to give up. Then I saw an advert for Longcroft Luxury Cat Hotel, I immediately went the website and I knew there and then that I had found my cats the perfect safe place. Having put my 16yr old in a cattery before he had destroyed his room, pulled the cat flap away from the internal wall, so I was really worried. But to my surprise he quickly took to Abi and his new holiday home, within a few minutes he was eating and quiet contended. The 2 girls both seemed a little more cautious but after a while settled in happily. Abi knew it was my first time leaving them in a new place and that my eldest was on tablets and my youngest was very nervous and hated being away from me for long periods, but I knew they were safe and Abi would look after them. It was the first time I have left them and not looked back wondering if they are OK, are they happy? Which actually made my vacation more enjoyable. When I returned to collect them I was a little sad that they did not rush to meet me, instead they were lying on their beds chilling in no rush to move. I have already booked their next Holiday for 2015. If they could actually speak to me they would say ‘it’s the best holiday they have ever had and could I go away more often’.

    Paula Perrin

  • A guaranteed home away from home

    I have been bringing my cats to stay with Abi at Longcroft for several years now and I could argue that they prefer being there to being at home! They clearly love it there as when I collect them they are content, relaxed and have clearly thrived. Abi is always very aware of the welfare of cats in her care, and on occasions when I've had concerns about the health of one of my cats she has kept a close eye on him, monitored his weight and how much he was eating and kept me updated of how he was whilst I was away. A guaranteed home away from home for cats.

    Angela Dehadrey

  • Calm, organised and reassuring

    Our cat Hannah hadn't stayed away from home before, and we were in some turmoil because of building works. Emma was superb - calm, organised and reassuring. Hannah stayed with her twice, and was very happy in her wonderful suite. The photos were great as well. The whole experience was a great relief and about the only aspect of our project which was delivered on time and was better than expectations! I would like to give Longcroft Winchmore Hill the highest recommendation possible.

    Sarah Bates, London

  • Amazing service and dedication

    Longcroft Luxury Cat Hotel provides a really great service and our cat Tara was really well when she stayed there, as we could see from the photos. Tara has already stayed in two different Longcrofts and the service and dedication is always amazing. We advise this hotel to our friends since we know our cat will be in good hands.

    Telma, London

  • Emma was brilliant!

    Freddie, our 4 year old stayed with Emma for 9 days in May. We homed Freddie from the blue cross 6 months ago so weren't really too sure how he would react. The facilities at Longcroft are excellent and Freddie was already getting quite settled when we left him. Emma kept in regular contact with us via email and told us of a slight issue with Freddie settling in. Emma was brilliant, very patient and tried a number of things to try and find out what the problem was with Freddie. It wasn't long until we discovered he's super fussy about the type of litter he uses... Once Emma changed the litter to wood pellets all the issues disappeared. When we went to collect him, he was so settled and didn't really want to leave! I can't thank Emma enough for being so patient with our little man and for taking such great care of him. Longcroft is the only place Freddie will visit when we go on holiday as it's so reassuring to know that the 4 legged friend you love so much is getting great care. Freddie is looking forward to seeing Emma again in November and for 3 weeks this time!

    Lisa A, Ipswich

  • The care and attention Emma gives is first class

    I was very happy indeed with the excellent facilities at Longcroft and the care that Basil received on his recent stay with Emma in Winchmore Hill. He is an older cat and this was the first time he had been away for 7 years. I was concerned about him, but Emma gave me complete reassurance and confidence that he would receive all the love, care and attention that he normally gets at home. Whilst I was away I received a photo of him and several text messages that completely put my mind at ease. The facilities are exceptional, the care and attention Emma gives is first class and the choice and quality of food is just like home cooking. She truly loves her cats and I would have no concerns in booking Basil in again and also recommending Longcroft Luxury Cat Hotel to my friends. Thank you so much Emma.

    Jan Gregory, Amersham

Book Now!

Price Per Room

Large Suite

Perfect for one guest but large enough for two

1 x guest £17

2 x guest £27

Extra Large Suite

Perfect for one or two guests to share but large enough for three

1 x guest £20

2 x guest £34

3 x guest £38

Interconnecting Suites

Great for multi cat families or guests with lots of energy! Large enough for up to 4 guests to share.

£54 per day

We offer complete packages too!

Book Now

Call: 01245 332132

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Our Google reviews

PHEW, am I glad we found Longcroft Cat Hotel Chelmsford. Claire and her family have the best cat hotel ever, and have made going on holiday so much easier for us. After booking 10 days stay for Tilly, my very nervous 14 year old cat. I followed this up with various telephone calls to Claire expressing a few concerns at the time, which Claire was soon to reassure me of any that I had. And she was right, as I had nothing to worry about. After dropping Tilly off, who very soon made herself at home in the cat tree. We felt very comfortable going on holiday and leaving her with a family who genuinely love cats. Longcroft Cat Hotel has top quality conditions, very clean, spacious, with comfortable beds. We received email updates including photos. When we collected Tilly, we could see straight away how extremely well she had been looked after. Tilly was relaxed and in no hurry to leave!We have already booked Tilly for next year. I would recommend Longcroft Cat Hotel Chelmsford to anyone looking for a home from home stay for their cat. Thank you Claire.
ANNIE GIBBONS
ANNIE GIBBONS
13:43 26 Jun 18
I cannot recommend Longcroft Chelmsford enough. From the moment we met Claire we knew our cat was going to be in the best of care! She's clearly a great cat lover and dedicated to her job. This was the first time we have left our cat but she put all our fears to rest and answered all our questions thoroughly. The suites are amazing, much larger, brighter and airier than all the other catteries we viewed. The regular emailed photo updates of play times and grooming sessions were also a great touch to alleviate any anxious feelings whilst we were away.When we came back our cat looked so happy, healthy and comfortable there that we knew she'd been well looked after.
James Austin
James Austin
18:18 05 May 18
Claire and her family did an amazing job looking after my cat Pamela. They put me at ease as it was my cats first time away from home. Pamela looked settled and content when I picked her up from the hotel. The care that Pamela received from the accommodation, play sessions, food and total care package was most definitely 5*. I would recommend the Longcroft Luxury Cat Hotel in Chelmsford to any cat lover who wants their cat to get full attention, love, care and cuddles. Claire is without doubt a cat lover herself who has created a lovely business to share her passion. x
Lisa Speller
Lisa Speller
16:47 11 Jun 18
We have used Longcoft before but this was the first time at Claire's hotel, it having recently opened. Claire has continued the great service you get with Longcroft. The suites are spacious and are at the end of the garden with much going on to amuse the residents. The suites contain a heated area and a large "day" area with a great cat tree. The daily updates and photos were great and well received by an anxious parent. Poppy has returned refreshed and relaxed. We will use Claire's hotel again and have no problem in highly recommending her services.
Steve Potter
Steve Potter
18:21 08 May 18
Raquel has just come home from her first stay at Longcroft Chelmsford, and we couldn’t be happier with the service we received. We were a little bit worried about leaving Raquel as it was the first time we’d left her anywhere, but Claire immediately put our minds at ease, the individual rooms are beautiful and spacious, and the little update emails and photos she sent while we were away were brilliant! Raquel loved her time there and she settled in wonderfully, so much so that she looked like she didn’t want to leave when we came to pick her up! We will definitely be returning to Claire in the future, and would 100% recommend her to look after your cats!
Louise Hunter
Louise Hunter
18:58 08 May 18
I can’t recommend Longcroft Chelmsford enough! Claire and her family went above and beyond to help Dash settle in. Claire emailed me with daily updates and amazing photos to let me know that Dash had settled in and was enjoying his time at Longcroft. Dash loves company and enjoyed his grooming and play sessions with Claire and her family, I’m not sure he was ready to leave when we went to pick him up! Thank you so much Claire and family for looking after Dash and making a stressful few days much easier! I will definitely be booking Longcroft Chelmsford in the future. Cally and Dash =^..^=
C Freeman
C Freeman
09:45 31 May 18
Both of my cats have come home relaxed and happy. They have obviously been well cared for. Their shared room was well appointed and had a lovely view of the garden! Claire and Tim are so friendly and obviously love having their special guests to stay! Would thoroughly recommend.
Johanna Lee
Johanna Lee
14:23 05 Jul 18
My two cats enjoyed a lovely stay at Longcroft Luxury Cat Hotel in Chelmsford. Claire looked after them so well, especially when one of them had a holiday nerves tummy. The suites are spacious, spotlessly clean and have a great cat tree for them to play on. They loved their holiday so much they didn't want to come home! I would highly recommend Longcroft in Chelmsford.
Valerie Badcock
Valerie Badcock
09:45 17 Jul 18
Claire and her husband clearly love cats and cared for them wonderfully while we were away. Longcroft is great. I wouldn’t leave my cats anywhere else. One of them didn’t want to come home, we had to tip her out of the cat tower ! They are already booked in for two more stints and I feel completely confident they will be well cared for.
Amanda Harris
Amanda Harris
08:10 27 Jul 18
Our two precious fur balls , Bob and Binky , have just come back from Longcroft in Chelmsford. Claire and Tim and family have looked after them impeccably. They were given such good care and cuddles. As soon as I left Longcroft I felt very happy that they were going to be looked after and indeed spoilt. This in turn made me really enjoy and relax whilst on holiday. And the lovely photos we received whilst we were away were just delightful to see and made us smile . The accommodation was spotless and large and they had feathers to play with and were given lots of love . We chose the all inclusive price which included a spa day, treats and milk at bed time and lots of one to one attention. They certainly enjoyed all of this as when we came to take them home they did not want to come with us ! I will definitely be booking with them again next year and thoroughly recommend this lovely cat hotel . Thank you Claire and family xxFrom Jenny, Tim, Bobby and Binky xx??
Jenny Moore
Jenny Moore
15:29 31 Jul 18
Our cats had a fabulous holiday with Claire and her family at Longcroft Chelmsford. It was so lovely to receive regular photos and news to reassure us that our boys were happy and well cared for while we were away. The suite was clean and bright and the care and attention to detail was just as good as the Longcroft website promised it would be. We will definitely rebook in future, highly recommended. Thank-you so much!
Jessica Armitage
Jessica Armitage
16:56 17 Aug 18
5 Star...We had just moved to the UK and hesitant to leave our 2 perfect:) Persians whilst we went to the states for the summer. Longcroft came highly recommended by our local vet in Kew. Claire was absolutely fabulous. We appreciated the photo updates and pleased with the space and cleanliness of the suite they were in. Happy to have them back home but will not think twice about where to send our little ones whilst we are out on our next adventure. Thanks Claire!!
Heather Kaddoura
Heather Kaddoura
19:17 23 Aug 18
Iris thoroughly enjoyed her first holiday at Longcroft Chelmsford. The hotel is clean and bright with a nice view to the garden for Iris. I could tell Iris was well looked after as she was very relaxed when picking her up. Claire and her family are really nice and provided regular updates on Iris' adventures whilst I was away. Iris would definitely enjoy another Longcroft holiday and highly recommended to other people!
Kwun Fu Chan
Kwun Fu Chan
16:51 16 Sep 18
My cat has just returned from her stay at Longcroft Cat hotel and the service from start to finish was fantastic. Claire is evidently passionate about the pets in her care and I felt 100% confident that my cat was in great hands. It is safe to say that I will be using Longcroft again. Thanks for making Smudges stay the best we have experienced so far.
Natalie Spalding
Natalie Spalding
13:16 18 Sep 18
This high standard cat hotel in the Longcroft brand is family run in the centre of Chelmsford in a lovely garden which is close to the house. There is always plenty of activity to keep our lively oriental cats stimulated, with squirrels and birds adding to the entertainment around the garden. First class, secure accommodation where we can be sure our cats receive first class care.
gwyn scolari
gwyn scolari
17:27 17 Sep 18
Longcroft is a wonderful find right on the edge of the city. Our kittens stayed there for a weekend and came home happy and demanding an upgraded cat tower. Check in and out is pleasant, friendly, chatty and not hurried at all. The facilities are clean, bright, comfortable and practical. They even provided a ladder for our four month old kittens to climb up to bed. A perfect cat hotel.
Jo Ikel
Jo Ikel
14:45 08 Oct 18
Callisto, Salem and Hex loved their stay here every detail was accounted for. Clare kindly cleaned up Salem as he arrived as he had left a present in his carrier and washed the cushion. Very clean inside and all your crazy cat Mum requests where taken on board. When we picked our kitties up we got 3 lovely goody bags and my kitties have been playing with the toys that came in them all day and yummying the treats! Cannot wait to bring the cats back hopefully next Easter!!!!
Weezy Poop
Weezy Poop
17:59 24 Oct 18
First class service from initial booking request to the final pick up. Claire kept us updated by WhatsApp which we appreciated. Highly recommended.
Martin Black
Martin Black
20:16 26 Nov 18
Thank you Claire for looking after Bobbie so brilliantly! Her first time away from home, but came back very happy. Brilliant communication and lots of photos. Sure Bobbie will be looking forward to another holiday again in the future! Thank you!
Chloe Brooks
Chloe Brooks
18:41 05 Dec 18