THANK YOU FOR BOOKING YOUR EXCLUSIVE 'ALL INCLUSIVE' RESERVATION AT LONGCROFT NORBURY
Your All Inclusive stay at Longcroft Luxury Cat Hotel Norbury.
Longcroft Norbury offers just 6 immaculate and private thermostatically controlled suites. All suites offer a quiet and calm bedroom area which is temperature controlled and fully insulated.
We only ever take care of cats and the number of humans to guests is one of the highest in the country with 2 humans waiting on just 6 suites meaning we offer the most exceptional and tailored care to all of our guests.
Our beautiful cat hotel is located within close proximity to our family home meaning we are always able to keep a close eye on our guests ensuring safety and security is paramount.
Suites benefit from forward facing safe outdoor space with multi level viewing platforms and built in dens allowing guests to enjoy the nature around them. The shielded construction of our outdoor space suits both guests who love indoor or outdoor life at home.
Cleanliness is of extreme importance to us and our strict regime has been devised by our Head Vet using DEFRA approved products.
Lastly, Longcroft Norbury is owned and run by our cat loving family, we always take care of your cats as if they were our own. Take a read of our 5 star reviews left by many happy customers.
Includes regular updates and photos
Tailored play sessions
All premium quality menu choices and a daily selection from our fresh A La Cat™ Menu
Extended grooming sessions
Bedtime routine including treats
Extra or special care for guests with medical needs
Extras catered for such as calming plug ins, ladders and water fountains
Extra services such as a chauffeur quote, spa and special event celebration packages
ALL INCLUSIVE GUESTS ENJOY A VERY TAILORED EXPERIENCE
AT LONGCROFT NORBURY
ALL INCLUSIVE CARE
HUMAN TIME
Our all inclusive guests receive plenty of additional human time and individual one on one care. We tailor this around your cat’s personality and individual needs and offer small and regular capsules of time for bonding which is especially important and particularly valuable for our first time guests that have never stayed away from home before. All inclusive care is perfect for:
- Guests that have had a previous negative experience in a large scale commercial cattery.
- Guests that need more attention than a cat sitter popping in is able to give.
- Young guests that need regular small meals and lots of cuddles.
- Elderly guests that need close monitoring.
- Timed medication on request.
- Diabetic care package on request.
- Pedigree guests with additional grooming needs.
- Active personalities that require more stimulation through play and enrichment.
GROOMING
All inclusive guests can enjoy our enhanced grooming services. This includes long haired coat maintenance to help keep coats healthy and tangles at bay. Tear stain maintenance with a gentle eye cleanse.
Sphynx care … Just because we have no hair doesn’t mean we don’t need special care! All inclusive Sphynx guests can enjoy a gentle bathe and dry and ear cleanse. Laundry service for jumpers and clothing included too!
EMOTIONAL NEEDS
This can be anything from sitting and having a cup of tea with our guests to gentle nurturing, regular contact and bonding with nervous cats particularly those who have come from a rescue background and need extra support.
ENRICHMENT
We love to tailor our enrichment plans based on your cat’s breed, personality and individual play style. We allow them to experience different types of toys and tweak the frequency to understand what they enjoy and when.
At Longcroft we really go the extra mile to understand your cat’s personality so they come home after being loved, well fed and happy ensuring you will come back to Longcroft time and time again.
MEDICAL CONDITIONS
We are passionate about delivering excellent care and are skilled in administering all types of medication in a kind and gentle way.
Diabetes Timed insulin injections and additional care package on request.
Tablets / liquid medication – we know that most guests do not enjoy taking tablets so we listen to what you do at home and replicate this.
Asthma We are confident in the administration of Asthmatic medication and take a kind and gentle approach.
Please chat with us about any other requirements.
ALL INCLUSIVE MENU
ALL INCLUSIVE GUESTS CAN CHOOSE FROM UNLIMITED MENU CHOICES
- All premium brands of wet and dry food *
- Unlimited choices from our freshly prepared and hand cooked A La Cat Menu™. This menu is made in small batches to suit the fussiest of feline taste buds!
- Unlimited choices from our Mini Bar snack and treat Menu with everything from Dreamies to Lik-E-Lix and Treat Sticks available in every flavour imaginable.
- Tailored meal times and portion control – just let us know what times you would like us to serve your kitties meals, we can accommodate breakfast, elevenses, lunch, mid-afternoon snack and dinner. We even offer a late dinner option.
- Bring your own! We totally understand if you would like to bring your own food. We are happy to store this for you for the duration of your kitties stay and be reassured that your kitty will still enjoy all of the other wonderful care and grooming elements of this premium tailored package.
- For those kitties that are fed a raw diet or any subscription based food packages please do let us know in advance in order for us to reserve the freezer space.
*with the exception of raw food choices and subscription based food such as Katkin due to the minimal order quantities.
A LA CAT™ MENU
All dishes are freshly prepared for you by your Longcroft human – Served on finest bone china at a time of your choice!
Longcroft Lean
Succulent slices of slow poached chicken, Ideal for chicken lovers and low calorie for our cuddlier guests!
Succulent Salmon
Carefully prepared, individually steamed and hand flaked.
A La Cat™ Trio
For our hungrier guests or the feline that just can’t decide!
Have it all with our mouthwatering trio of poached chicken, finest hand flaked salmon and huge juicy king prawns.
Simply King Prawns
6 huge juicy king prawns, pan seared to order – our signature dish!
Evening Milky Whiskers Turndown Service
Choose your favourite bedtime treat from our mini bar, add creamy cat milk and finish with a cuddle or whatever else floats your feline boat!
All inclusive snuggle up!
All inclusive snuggle up!
Being an all inclusive guest means every evening you will receive a visit from your dedicated cat loving human who will tuck you in at bedtime with a small selection of treats of your choice to see you through until breakfast time.
A Mini housekeeping water change / top up and litter check is included.
Bed time tuck ins and mini evening housekeeping.
Milky whiskers – our all inclusive guests can also choose a side of lactose free milk to settle them down into a slumber.
Useful Links
Please click here to complete your cat’s Guest Pet Profile Form
Please click here to complete your cat’s Veterinary Treatment Form