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Customer Service & Global Availability

Head Office | London

Call us on 020 3887 2443

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Longcroft Bury St Edmunds / Suffolk

Parkfield, Drinkstone, Bury St Edmunds, Suffolk IP30 9SS

Call us on 01284 598044

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Longcroft Four Marks / East Hampshire

12 Fairfield Green, Four Marks, East Hampshire GU34 5BL

Call us on 01420 617 015

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Longcroft Banbury / Oxfordshire

The Burrow, Merestone, Marston St Lawrence, Banbury, Oxfordshire, OX17 2DB

Call us on 01295 550 301

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Longcroft Romsey / Hampshire

New Barn Farm House, Pains Hill, Lockerley, Romsey, Hampshire, SO51 0JE

Call us on 01794 341 782

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Longcroft Tring / Hertfordshire

46 Nathaniel Walk, Tring, Hertfordshire HP23 5DG

Call us on 01442 604 321

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Longcroft Flitwick / Bedfordshire

46 Osprey Road, Flitwick, Bedford, MK45 1RU

Call us on 01525 552 510

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Longcroft Fulwood / Sheffield

28a School Green Lane, Fulwood, Sheffield, S10 4GQ

Call us on 0114 303 5185

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Longcroft Orpington / Greater London

9 Forest Way, Orpington, Greater London, BR5 2AG

Call us on 01689 824 921

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Longcroft Winchmore Hill, Amersham / Buckinghamshire

Redcot, Whielden Lane, Winchmore Hill, Amersham, Buckinghamshire HP7 0NQ

Call us on 01494 372 371

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Longcroft Barry Island / The Vale of Glamorgan

54 Redbrink Crescent, Barry Island, The Vale of Glamorgan, Wales CF62 5TU

Call us on 07403 276 654

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Longcroft Kenley / Greater London

36 Valley Road, Kenley, Greater London, CR8 5BQ

Call us on 020 3475 0067

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Longcroft Cuffley / Hertfordshire

33 Brookside Crescent, Cuffley, Hertfordshire EN6 4QW

Call us on 01707 876 833

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Longcroft Chelmsford / Essex

32 Hill Road, Chelmsford, Essex, CM2 6HW

Call us on 01245 332132

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Longcroft Letchworth / Hertfordshire

13 Field Lane, Letchworth, Hertfordshire, SG6 3LF

Call us on 01462 600 390

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Longcroft Liphook / Hampshire

2 Links Cottage, 78 Portsmouth Road, Liphook, Hampshire, GU30 7EF

Call us on 01428 621066

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Longcroft Margate / Kent

18 Gresham Avenue, Westbrook, Margate, Kent CT9 5EH

Call us on 01843 636033

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Longcroft Norbury / London

157 Green Lane, Norbury, Greater London, SW16 3NA

Call us on 020 8406 9847

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Longcroft East Barnet / London

64 Haslemere Avenue, East Barnet, London EN4 8EU

Call us on 020 8368 5410

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Longcroft Fontwell / West Sussex

Fairacres, Level Mare Lane, Eastergate
Chichester, West Sussex PO20 3SA

Call us on 01243 544831

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Longcroft Welwyn / Hertfordshire

23 Longcroft Lane, Welwyn Garden City, Hertfordshire AL8 6EB

Call us on 01707 832 000

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Longcroft Luton / Bedfordshire

12 Corncrake Close, Luton, Bedfordshire, LU2 8EL

Call us on 01582 297137

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Longcroft St Albans / Hertfordshire

Call us on 020 3887 2443

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Longcroft Southport / Merseyside

23 Shaws Road, Birkdale, Southport, PR8 4LP

Call us on 07866 714681

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Longcroft Cole Green / Hertfordshire

73 Great Ganett, Welwyn Garden City, Hertfordshire, AL7 3DB

Call us on 01707 830555

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Hotels Under Consideration

Due to overwhelming demand, we are expanding the group and are opening new Longcroft Cat Hotels.
We are seeking enthusiastic, ambitious animal lovers to join the Longcroft team as franchisees. This is a fantastic opportunity to join an established, successful and creative business. Find out more

longcroft

Longcroft London

London

Call us on 01707 832000

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longcroft

Longcroft Birmingham

West Midlands

Call us on 01707 832000

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longcroft

Longcroft Edinburgh

Scotland

Call us on 01707 832000

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AREAS WE ARE LOOKING TO DEVELOP IN

Again, due to feedback and overwhelming demand, we are seeking partners to open hotels in these areas in particular.

BRIGHTON
MANCHESTER
SCOTLAND
NOTTINGHAM
NEWCASTLE
LONDON
MIDLANDS
NORFOLK
CANTERBURY
Open your own Longcroft Hotel

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Keep up to date with the latest news

Our Top Tips on Welcoming a New Cat into Your Family

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Abi Purser presents at Pet Industry Federation Awards 2021

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Five Star Feline Care Comes to Four Marks

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A Purrrfect Day as Longcroft Bury St Edmunds Opens for Business

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Join us for the Grand Opening of Longcroft Luxury Cat Hotel Bury St Edmunds

Read more

Read more articles like this

Our Google reviews

An amazing service ran by people who truly love cats. We received regular updates and our cats received the best care in our absence that I can imagine- excellent.
Phil McEachen
Phil McEachen
12:05 24 May 18
My cat Prince stayed at Longcroft for two and a half weeks whilst we were on holiday in February, and was treated like royalty. I came home to one happy and beautifully groomed and relaxed pet, so much so that he didn't want to leave! The care he received was excellent and I loved the little touch of a goody bag that he was given when he left. Abi was a,along with the updates and photos of him that she regularly sent whilst we were away, I will never send him anywhere else than Longcroft. A truly 5 star pet experience!
chloe pugh-life
chloe pugh-life
21:44 21 Feb 18
5⭐️ facilities and services ! Our two cats Chester and Caesar stayed for a short break in December whilst we we’re having some work completed at home. We found Longcroft by accident to be honest but to say our two cats had a great time is an understatement . Abi and lily were brilliant ! They were attentive , they listened and understood our cats needs and looked after them so well . You can tell that they have a lot of love for the cats in their care . Our cats looked so happy and content in their holiday photos ( another super bonus ) and updates . We have already booked them for a summer vacation and are planning on using Longcroft for all our mini breaks and holidays in the future. The service before, during and after cannot be faulted.
Tricia Middleton
Tricia Middleton
22:16 06 Feb 18
Great place. Abi is wonderful. Our babies were well taken care of, Abi spoiled them almost as much as I spoil them!
Naomi Bloomer
Naomi Bloomer
14:11 04 May 18
Longcroft Luxury Cat Hotel in Welwyn is fantastic. Our cats were so happy here. The genuine love and care given by Abi Purser is incomparable. We have every faith and trust in the service Longcroft provide, and feel able to relax when we are away knowing they are being so well looked after.
Olivia Taylor-Weale
Olivia Taylor-Weale
10:32 02 Feb 18
Longcroft cat hotels should be your 1st and only choice for your furry babies. I had to find a place to look after my two furry family members after having to move out of the house. Abi went out of her way to help for the 7 weeks I needed to home Pepsi and Summer. They were looked after and pampered for their entire stay at Longcroft. Abi sent lots of photos on how they were doing (plenty of play times) through out their stay to keep me updated on how they were. Couldn’t give any more praise to the Longcroft Hotels for the help I needed to look after my 2 cats.
Darren Jones
Darren Jones
07:04 30 May 19
The gold standard of catteries! Exceptional service. The only place for 100% peace of mind. Highly recommended.
Michael Klanga
Michael Klanga
04:18 28 Jul 19
Longcroft cat hotels should be your 1st and only choice for your furry babies. I had to find a place to look after my two furry family members after having to move out of the house. Abi went out of her way to help for the 7 weeks I needed to home Pepsi and Summer. They were looked after and pampered for their entire stay at Longcroft. Abi sent lots of photos on how they were doing (plenty of play times) through out their stay to keep me updated on how they were. Couldn’t give any more praise to the Longcroft Hotels for the help I needed to look after my 2 cats.
Darren Jones
Darren Jones
07:04 30 May 19
Abi and her team were 100% exceptional and took excellent care of our two kittens! I started fearing they wouldn't want to come back home, having had so much fun at Longcroft!
Ricardo Morais
Ricardo Morais
16:38 03 Sep 19
Abi and her team were 100% exceptional and took excellent care of our two kittens! I started fearing they wouldn't want to come back home, having had so much fun at Longcroft!
Ricardo Morais
Ricardo Morais
16:38 03 Sep 19
My gorgeous little princess loved her stay. She is a shy and timid little thing, therefore felt anxious leaving her in a strange place. However, as soon as she arrived, Ellie was made welcome and wasn't long before she came out of her shell. I would highly recommend Longcroft and Abi's love and care for cats truly shows. Ellie will be sure to stay again in the near future! Thank you Abi for making Ellie's first time away from home, so enjoyable =^^=
Kerri French
Kerri French
13:27 24 Feb 18
Look after both our kitties and kept them happy warm and played with loads. Regular updates and pictures helped keep us happy knowing both our fir babies were safe and comfortable.
Dan Miller
Dan Miller
17:35 23 Nov 19
Superb facility and amazing business owners... I don't have a clue why anyone would choose to put their cats anywhere else
Jayne Bratton
Jayne Bratton
15:36 09 Oct 18
Abi and her team at Longcroft go the extra mile to make sure your cat’s stay is second to none. We were extremely happy with the service, pricing and the communication throughout the time we were away. We also received regular updates via email with pictures! There are plenty of different options and extras available including treats and more.I wouldn’t take our cat anywhere else after this experience. When we returned to collect her, she didn’t want to leave she seemed so happy! Compared to other cattery’s it’s a different experience, exceptionally clean, well managed and stress-free! 100% would recommend and return!
James Wansell
James Wansell
17:28 04 Nov 18
Longcroft Luxury Cat Hotel is an amazing place it exceeded all our expectations and we couldn't be happier. Our cat Simba was so relaxed when he came home and we were at ease when we left him in the care of Abi and team. I highly recommend longcroft it's definitely luxury and meets high standards.If you’re going away and worried about leaving your cat this is the best choice you will ever make. Mehul & Chandni
Mehul Shah
Mehul Shah
23:43 21 Jan 17
We were very anxious about leaving our two silver bengal girls whilst we went away, they are high energy and need lots of attention! Abi reassured us that she is well equipped to care for special breeds and was totally prepared to deal with our cats' dietary requirements. We were kept updated each day with photos and fun anecdotes about the girls' day. I would definitely recommend Longcroft Welwyn to anyone that cant bear the idea of leaving their pets in a cattery. Our girls came home very happy with a super cute gift bag, and we have already booked them in for their next stay!
Elena
Elena
18:55 14 Nov 18
Last year I put my cat in a cattery and he came out sostressed out. His fur was pouring out of him.I hoped the name of this place lived up to its words.I was not disappointed, it was lovely and warm.Phoenix loved it. The owner Abi, is a pure cat loverand she made me feel at ease by sending me some photos of Phoenix. When I arrived to take him home I think he wanted to stay. Abi had looked after him so well.I can highly recommend Longcroft. Phoenix will be back :-)
Gem Rodrigues
Gem Rodrigues
12:53 17 Nov 18
I had to get someone to look after my kitten because I had building work done to my house and for the foundation’s I needed to not have my cat keep getting in the way of them doing there work and I would like to thank them so much for helping me out and I would always give there company name and number to people that would love to know that there joyful cat in there hands.
Dean Osborne
Dean Osborne
18:54 02 Apr 20
What an amazing hotel and wonderful caring owner in Abie Rufus turned up having had a traumatic incident being put in his travel box and I don’t who was more stressed -Me or Rufus - but Abi calmed me down and put me at ease when she settled Rufus in She spent the first hour with him sitting and having a cup of tea with him in his quarters (!) and gave him that special welcome and comfort to calm him down! I had regular updates and lots of photos and she worked hard to bring him out of his traumatised state -thank you again for caring for him and the goodie bag has come in very useful/looking forward to sending Rufus back another “spa” visit 😺👍 kind regards
caro saunders
caro saunders
19:34 02 Apr 20
It was our first time being apart from our five month old kitten, Tom Tom so we wanted the best accommodation we could find for him. When we dropped him off, we were confident that Abi was the perfect holiday mum! Her property in Welwyn is beautiful & super clean, and with only six rooms, we were assured that our young kitten will be given the attention he needs.Abi kept us updated regularly with photos of him so we were able to see how he was getting on. Right from the start from speaking to her on the phone and finding out more about the hotel, she made me feel at ease with leaving him there.Tom Tom seemed relaxed and was a happy kitten when we took him home. My husband and I are now planning our next holiday in October and have no worries as we know he will be in good hands while we are away.
Nora Rahim
Nora Rahim
13:36 10 Sep 20
Longcroft Cat Hotel at Welwyn is an absolute gem! Abi obviously loves the cats and offers such a fantastic service. Abi was extremely helpful and accommodating from the first enquiry to picking up Luna after our holiday. She really couldn't have done enough. She sent many photos while we were away to reassure us Luna was very happy. The facilities at the Hotel are definitely 5 star, we totally recommend it and will definitely be using again. Thank you Abi for your wonderful service! Best wishes Anne
Anne Hitchman
Anne Hitchman
11:03 09 Sep 20
I was apprehensive about leaving our two kittens for the first time, but needn't have worried. Abi clearly cares about her guests and was great at settling our two in after a short but traumatic car journey! The suite was spotlessly clean with a comfy heated bedroom and secure, enclosed outdoor space. Abi kept in touch with us during our holiday with updates and pictures, which meant we could relax knowing they were being well looked after. We've already booked them in for their next stay!
Lauren Boardman
Lauren Boardman
19:07 07 Nov 20
My cats have been staying with Abi whilst I move house and they’ve been so well looked after, they looked so relaxed and comfortable and she kept me updated and sent pictures whenever I wanted them. I’d never want them staying anywhere else. Amazing as always can’t thank Abi and longcroft enough! 🐈🐈🐈
Heather Yates
Heather Yates
11:57 14 Sep 20
We booked our cats Scarlet and Harley in with Abi at Longcroft for a weeks stay while we went on holiday. The girls settled in straight away and Abi updated and sent us photos of them every few days and they looked extremely happy, it was like the cats went on holiday to! When we picked them up they were so chilled out, I don’t think they wanted to come home 😂 we also got a little gift bag from Abi when we collect the girls ❤️Would 100% recommend Abi, I wouldn’t send my cats anywhere elseVery happy kitties!! 😻
Emma Barrell
Emma Barrell
10:38 23 Sep 20
Lovely, well thought out facility, with a cat tree and a separate, warm bed area. My two fur babies Marcus and Charlie were well looked after by Ali. The service is reasonably priced and we would definitely recommend entrusting family pets here.
Jane Matthews
Jane Matthews
12:45 03 Jan 19
My two cats stayed at Longcroft Welwyn for a month and when they returned home they were calm, relaxed and extremely well-groomed. I was anxious about leaving them for month but they were so well cared for and I was given regular updates by Abi at Longcroft. This is by far, the best service and cat hotel/cattery that I've come across. Abi also sent the cats home with a box of treats which they were given for Christmas.
Sulinna Ong
Sulinna Ong
13:04 18 Jan 19
The Longcroft Team took such great care of Hugo whilst we were moving house. It was such a comfort knowing that he was in safe hands with such attentive hosts! The regular updates and pictures gave us such peace of mind and Abi was very friendly and responsive throughout the whole process from enquiring about booking to check out when we collected Hugo. The goody bag at the end of Hugo's stay was a really lovely touch! Hugo definitely got the 5 star treatment and I would highly recommend Longcroft if you're looking for top quality care for your cat.
Marie Lehane
Marie Lehane
18:49 11 Jan 21
If I could I would give 10 stars, Longcroft Luxury Cat Hotel is truly unique and amazing! I can’t thank Abi enough for the care and attention she gave to our beautiful cat Tommy! He is a lovely kitty with a few health issues but with Abi he was in safe hands, she gave him his medications every day and I felt so comfortable knowing that he was having the best care possible ! We just picked Tommy up , he spent 6 weeks in a beautiful cosy suite and would never take him anywhere else! Tommy has come back home so happy, chilled and with a bag of treats, that’s fantastic!Thank you Abi and Longcroft , you are truly amazing!
alessandra fois
alessandra fois
20:46 15 Jan 21
The facility at Longcroft Cat Hotel is the best I have seen. Spacious, clean, and just perfect for all cats. All staffs are very professional. My cat Leo who basically feared human interaction actually became braver and more open to humans after his stay over at Longcroft. Leo would not have been okay in other average cat hotels. His health and coat conditions were just perfect when he returned to me. Definitely coming back!
Kun Woo Kim
Kun Woo Kim
20:07 02 Feb 19
An absolutely lovely cattery run by a lovely lady. My two kitties were very well looked after and loved during their week long stay in July. It gave me absolute peace of mind to know that they were being properly cared for, well fed and having regular playtime with Abi and her team. Looked at other catteries but none compared to Longcroft. Also loved the regular updates and photos. Highly recommend.
Penny Symeou
Penny Symeou
10:12 03 Aug 21
Was really happy to get a place at very short notice. Lovely suite so clean and airy! Great to receive daily up dates and photos of a very happy kitten!! Would definitely recommend !!
Yo Lewis
Yo Lewis
13:25 25 Aug 21
We had a wonderful experience with Abi. We've left our two cats for a long stay of two months and Abi has been looking after them in a remarkable way. She was in touch with me at least 3 times a week to give me news and when Argan and Cerise came back home, they were relaxed and very happy. Abi is delightful to deal with. I would highly recommend the cattery.
Valeryane Le Guernic
Valeryane Le Guernic
16:05 14 Sep 21
George and Oscar have been with Abi whilst I was moving. Abi could not have been more helpful or accommodating as I had to keep extending their stay.The boys were obviously happy there and I was happy with them staying there.I would recommend Longcroft to anyone who cares for their cats.
Penny Bond
Penny Bond
22:28 21 Jun 21
Absolutely amazing. The service, the accommodation and the flexibility. Owner Abi is just outstanding!
viran dattani
viran dattani
16:44 23 Jun 21
I absolutely loved how they took care of my kittens. They had a really long trip and one of them is a very needy cat that needs meds and she took care of everything.They also took care of sending someone to the airport to pick them up.The best part is that they give you frequent updates, and is such a relief to see them happy!I super recommend this Cat Hotel for any situation in which you need to leave your cats with someone. The staff is super lovely, empathetic and caring!
Silvy Cisternas
Silvy Cisternas
19:34 27 Oct 21
“Fantastic cat hotel” cannot recommend enough,My cats have stayed in a few cattery but nothing like this. In other cattery my 2 cats normally came home with the hump and go and hide for hours but with Longcroft my cats were just as happy as there were when they went in. The lady that cares for the cats is fantastic and you could tell she loves your cats just as much as you and very well looked after. I feel this place go above and beyond for the cats they look after.5 stars from me look forward to seeing you again next year x
Teresa Boreland
Teresa Boreland
14:01 05 Oct 21
Lovely and well thought out facility. The Stuff are amazing. I wouldn't trust anyone else with my cat.
Rory Japp
Rory Japp
12:11 29 Apr 19
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